Website Terms & Conditions

Eligibility and Authority

The Website and MCA participation opportunities are intended only for individuals who are at least 18 years old and located in the United States. By using the Website, you represent that you meet these requirements and have legal capacity to enter into a binding agreement.

If you use the Website for a company, sponsor, state program, organization, or another person, you represent that you are authorized to accept these Terms for that party. We may request proof of age, identity, residency, employment, professional status, authority, or other eligibility information at any time.

Submitting an application, inquiry, interest-call request, volunteer form, membership form, ambassador form, state president form, event registration, or payment does not guarantee acceptance, selection, appointment, a title, placement, an interview, a call, admission, or any particular result.

The Organization as Governing Body

Ms. Corporate America Organization is the national governing body for the Ms. Corporate America competition system, brand, standards, marks, program framework, and national-level operations. The Organization may establish and interpret eligibility requirements, competition rules, title standards, codes of conduct, brand standards, schedules, scoring processes, disciplinary measures, and other program requirements.

State and regional programs may be administered by authorized state presidents, directors, ambassadors, licensees, independent contractors, partners, or other representatives under written agreements with the Organization. These persons and entities may manage local communications, applications, events, rehearsals, payments, sponsorships, or contestant relationships within the authority granted to them.

A contestant or other participant may be required to enter into a separate agreement directly with an authorized state or regional program, state president, director, or the Organization. Acceptance through the corporate Website does not replace any required state, regional, contestant, titleholder, ambassador, member, volunteer, or leadership agreement. MCA may condition participation on execution of those agreements.

State and regional operators are not authorized to change these Terms, bind the Organization, make guarantees for the Organization, or act outside the authority granted in writing. The Organization is not responsible for unauthorized promises, representations, obligations, or conduct. Questions about whether a person or program is authorized should be submitted to the contact listed in Section 27 before payment or reliance.

Applications, Selection, and Participation

All application information must be complete, current, accurate, and truthful. You must promptly update material changes. We may verify information and may reject, suspend, revoke, or terminate an application, role, registration, title, or participation for reasons including:

• False, misleading, incomplete, altered, or unverifiable information;
• Failure to satisfy eligibility, payment, documentation, conduct, appearance, scheduling, or contractual requirements;
• Conduct that may harm participants, the public, the Organization, an authorized state program, or the MCA brand;
• Chargebacks, payment disputes, unpaid balances, or misuse of discount or access codes;
• Violation of these Terms, a program agreement, competition rules, or applicable law; or
• A reasonable safety, reputational, operational, or integrity concern.

Selection and competition decisions may involve professional judgment. Except where prohibited by law or expressly provided in a signed agreement, MCA’s good-faith decisions regarding eligibility, program administration, rule interpretation, scoring administration, discipline, titles, and participation are final.

Interest Calls and Communications

Booking an interest call only reserves a requested appointment time and does not create an employment, agency, franchise, license, leadership, contestant, membership, ambassador, volunteer, or other contractual relationship. Calls may be rescheduled or canceled. You agree to provide accurate contact information and to receive operational communications about your request.

With any legally required consent, you may also receive promotional email or text messages. Marketing consent is not a condition of purchase. You may opt out of marketing as described in the message, but you may still receive nonpromotional communications related to applications, orders, payments, registrations, safety, or existing relationships.

Fees, Prices, and Payment

Prices, fees, deposits, installment schedules, taxes, shipping charges, processing charges, transfer fees, and other amounts will be disclosed on the applicable page, invoice, checkout screen, or written agreement. You authorize MCA and its payment providers to charge the payment method you provide for all disclosed amounts.

Unless a written payment plan states otherwise, amounts are due when charged. You are responsible for maintaining a valid payment method and for all taxes, bank fees, chargeback fees, collection costs, and other amounts allowed by law. A payment receipt does not establish eligibility or acceptance.

We may correct pricing or clerical errors before fulfillment. If we cancel a paid transaction solely because of our pricing error and no substitute is accepted, we will return the amount paid for the canceled item or service.

Three-Day Cancellation and No-Refund Policy

After the three-day cancellation period expires, all application fees, deposits, installments, state president fees, ambassador fees, membership fees, competition fees, event registrations, ticket charges, program fees, and other payments are final, nonrefundable, and nonchargeable, except where a different written policy applies or applicable law requires otherwise.

The three-day policy is MCA’s contractual cancellation policy. It is not a statement that every transaction carries a statutory cooling-off right. No refund is due merely because a participant changes her mind, does not attend, misses a deadline, is unable to travel, becomes ineligible, withdraws, is disqualified, is removed for cause, does not receive a desired title or score, or disagrees with a decision.

Approved refunds will be returned to the original payment method when reasonably possible. Processing time may depend on financial institutions. Shipping charges, used or personalized merchandise, services already fully performed with the purchaser’s consent, and nonrecoverable third-party costs may be excluded from a refund to the extent disclosed before purchase and permitted by law.

Competition Application Transfer to the Following Year

A transfer is not a refund. Subject to the requirements below and MCA’s written approval, an eligible contestant may move an unused competition application to the immediately following competition year by paying a nonrefundable transfer fee of $250.

To be considered, the contestant must:

• Submit a written transfer request before the applicable withdrawal or transfer deadline and before participating in the competition experience;
• Remain eligible for the requested future year and provide updated documentation when requested;
• Be current on all amounts owed and pay the $250 transfer fee by the stated deadline;
• Not have been disqualified, suspended, terminated, or removed for misconduct, false information, nonpayment, or breach;
• Sign the then-current agreements, releases, rules, and policies; and
• Accept any price increase, schedule change, territory change, category change, or additional fee applicable to the future year.

Unless MCA approves otherwise in writing, only one transfer is allowed, the transfer may be used only for the immediately following year, and it has no cash value. The $250 transfer fee and all amounts previously paid remain nonrefundable. Approval does not guarantee the same state, regional designation, title, category, date, venue, leadership team, benefits, or program format. If the transferred applicant fails to complete future-year requirements by the deadlines provided, the transfer expires without refund or credit.

Events, State Competitions, and Tickets

Event and competition dates, venues, schedules, speakers, judges, activities, seating, formats, and program elements may change. MCA may postpone, relocate, modify, combine, reschedule, substitute, or cancel an event or component for operational, safety, weather, venue, force majeure, low enrollment, or other reasonable reasons.

If MCA cancels an event in full and does not provide a rescheduled date, replacement access, or credit, MCA’s maximum obligation is the amount actually paid directly to MCA for the canceled ticket or registration. MCA is not responsible for airfare, lodging, transportation, wardrobe, vendor payments, lost income, or other personal or third-party expenses.

Tickets and registrations are revocable licenses. Admission may be refused or revoked for safety concerns, disruptive conduct, policy violations, intoxication, harassment, unauthorized recording, resale, fraud, or noncompliance with venue rules. Transfer or resale is prohibited unless MCA gives written permission.

Merchandise

Merchandise descriptions, colors, dimensions, and images are illustrative and may vary slightly. Availability is not guaranteed. Orders may be limited or canceled, with a refund of the canceled item price when appropriate. Risk of loss and title pass as provided by applicable law and the carrier’s terms.

Personalized, custom, worn, altered, used, clearance, and final-sale merchandise is not returnable unless defective or required by law. Any separate merchandise return policy displayed at checkout or included with an order controls. Report damaged, defective, or incorrect merchandise promptly to [email protected] with the order number and supporting photographs.

Memberships, Ambassadors, Volunteers, and Leadership Roles

Applying or paying for a membership, ambassador role, volunteer position, state president role, or other leadership opportunity does not guarantee appointment, continued status, exclusivity, territory, compensation, reimbursement, benefits, leads, sponsorships, sales, publicity, or renewal.

Unless a signed agreement expressly states otherwise, these roles do not create employment, partnership, joint venture, franchise, fiduciary, or agency relationships. No person may speak for, contract for, incur obligations for, collect funds for, or use the intellectual property of MCA without written authority.

MCA may suspend or end a role or access for violation of applicable requirements, subject to any controlling signed agreement and applicable law. Fees remain governed by Section 6 and the applicable written agreement.

User Information, Privacy, and Security

You may provide personal information including your name, address, phone number, email address, age or birth information, employment information, photographs, biography, social-media information, payment-related information, and other application or registration details. Our collection and use of personal information are also governed by our Privacy Policy, which should be reviewed with these Terms.

You represent that information you submit is accurate and that you have authority to provide it. Do not submit Social Security numbers, medical records, financial-account credentials, or other highly sensitive information unless MCA specifically requests it through an approved secure method.

No online system is completely secure. You are responsible for protecting account credentials, using secure devices, and promptly notifying MCA of suspected unauthorized access. MCA may retain records as reasonably needed for program administration, legal compliance, safety, fraud prevention, dispute resolution, and enforcement.

Photographs, Biographies, and Other Submitted Content

“Submitted Content” means photographs, headshots, biographies, statements, testimonials, videos, audio, logos, social-media handles, and other materials you upload or provide, but does not include private contact information solely because it appears in an application field.

You retain ownership of your Submitted Content. You grant MCA and its authorized state and regional programs, service providers, licensees, successors, and promotional partners a worldwide, nonexclusive, royalty-free, sublicensable license during your relationship with MCA and for a reasonable archival and promotional period afterward to host, store, reproduce, edit for length or format, adapt, publish, display, distribute, and use Submitted Content in connection with applications, competition administration, directories, programs, websites, social media, broadcasts, advertising, publicity, historical archives, and promotion of MCA and its programs.

You authorize MCA to use your name, approved title, likeness, voice, biography, city and state, and professional information for those purposes without additional compensation, subject to applicable law and any more specific signed publicity release. MCA will not intentionally publish a home street address, personal phone number, or personal email address as promotional content without permission, except when disclosure is required by law or reasonably necessary for administration, safety, or enforcement.

You represent that you own or have all permissions necessary for Submitted Content and that it does not infringe privacy, publicity, copyright, trademark, contract, or other rights. Do not upload confidential information, content featuring minors without lawful permission, or content that is unlawful, deceptive, defamatory, threatening, discriminatory, obscene, or harmful.

MCA Intellectual Property

The Website and MCA materials, including names, logos, slogans, marks, competition formats, titles, graphics, photographs, videos, text, forms, training materials, rules, designs, and other content, are owned by or licensed to MCA and protected by intellectual-property laws. “Ms. Corporate America,” related program names, and associated branding may not be used without written authorization.

MCA grants you a limited, revocable, nonexclusive, nontransferable license to access the Website for lawful personal use. You may not copy, modify, scrape, frame, republish, sell, license, reverse engineer, create derivative works from, or commercially exploit MCA materials, or use MCA marks in a domain name, social-media account, advertisement, event, product, competition, or business, without written permission.

Acceptable Use

You may not use the Website to:

• Violate law, rights, contracts, or MCA rules;
• Impersonate another person or misrepresent affiliation, eligibility, credentials, or location;
• Harass, threaten, discriminate against, exploit, or endanger any person;
• Submit malware, interfere with security, probe systems, or gain unauthorized access;
• Scrape, harvest, sell, or misuse personal information;
• Submit fraudulent payments, initiate improper chargebacks, or evade fees;
• Use automated tools to access or copy the Website without written permission; or
• Damage the goodwill, integrity, safety, or lawful operations of MCA or an authorized program.

Third-Party Services and Links

The Website uses or links to third-party services, including payment processors, scheduling services, ticketing platforms, merchandise vendors, venues, sponsors, hotels, state websites, and official Ms. Corporate America social media accounts, including Instagram. These services operate under their own terms and privacy practices. MCA does not control or assume responsibility for third-party services, availability, security, promises, or conduct, except where responsibility cannot lawfully be excluded. Social media messages, comments, tags, and posts do not constitute applications, cancellations, legal notices, or other official communications unless MCA confirms receipt in writing.

No Professional Advice or Guaranteed Outcomes

Website content is provided for general informational and program-administration purposes. It is not legal, tax, financial, employment, medical, mental-health, or other professional advice. Participation does not guarantee employment, promotion, business revenue, sponsorship, media coverage, personal development, awards, scores, titles, or any other outcome.

Health, Safety, Travel, and Personal Property

Participation may involve travel, public speaking, stage movement, photography, crowds, food, physical activity, and other ordinary event risks. You are responsible for determining your ability to participate, obtaining appropriate insurance, securing travel documents, protecting personal property, and communicating reasonable accommodation requests in advance.

To the fullest extent permitted by law, you voluntarily assume ordinary and inherent risks associated with attendance and participation. Nothing in these Terms releases liability that cannot lawfully be released, including liability where a release is prohibited by applicable law.

Disclaimers

Some jurisdictions do not allow certain warranty exclusions. In that event, the exclusions apply only to the maximum extent permitted by law.

Limitation of Liability

These limitations do not apply to liability that cannot lawfully be limited or excluded.

Release and Protection of MCA Parties

For these Terms, “Protected Parties” means Ms. Corporate America Organization; the Ms. Corporate America brand and governing body; authorized state and regional programs; and each of their past and present owners, parent and affiliated entities, officers, directors, employees, state presidents, directors, ambassadors, members, volunteers, contractors, licensees, judges, sponsors, vendors, venues, partners, agents, representatives, successors, and assigns.

To the fullest extent permitted by law, you release and hold harmless the Protected Parties from claims arising from ordinary risks you voluntarily assume, your breach of these Terms, your unlawful or unauthorized acts, your Submitted Content, disputes between you and another participant or third party, and acts of a state or regional operator outside that operator’s written authority. This release does not waive claims that cannot legally be waived and does not excuse a Protected Party from responsibility imposed by applicable law.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Protected Parties from third-party claims, liabilities, judgments, losses, damages, penalties, and reasonable legal fees arising from your breach of these Terms or another applicable agreement; your Submitted Content; your violation of law or another person’s rights; your fraud, willful misconduct, or unauthorized representations; or your operation of an event, program, business, or account using MCA intellectual property. MCA may control the defense and settlement of an indemnified matter, and you agree to cooperate. MCA will not settle a claim in a manner that admits your personal wrongdoing or imposes a nonmonetary obligation on you without your consent, not to be unreasonably withheld.

Chargebacks and Payment Disputes

Before initiating a chargeback, you agree to contact MCA at [email protected] and provide a reasonable opportunity to investigate. This does not waive any nonwaivable rights. Knowingly submitting a false or improper chargeback may result in suspension, termination, collection activity, recovery of permitted fees and costs, and ineligibility for current or future programs.

Suspension and Termination

MCA may restrict, suspend, or terminate Website access, applications, registrations, roles, licenses, or participation when reasonably necessary to address a violation, nonpayment, fraud, safety concern, legal requirement, reputational risk, operational disruption, or harm to another person or the MCA brand, subject to any controlling signed agreement and applicable law.

Provisions that by their nature should survive will survive termination, including payment obligations, licenses for previously published or archived Submitted Content, intellectual-property protections, disclaimers, limitations, releases, indemnification, dispute terms, and governing law.

Dispute Resolution, Arbitration, and Class-Action Waiver

Informal resolution

Before filing a claim, the complaining party must send a written notice describing the dispute, relevant facts, requested relief, and contact information to Ms. Corporate America Organization, 6000 MetroWest Blvd, #200, Orlando, FL 32835. The parties will attempt in good faith to resolve the matter for at least 30 days. Either party may seek urgent injunctive relief when necessary to protect safety, confidential information, or intellectual property.

Binding individual arbitration

Except for eligible small-claims matters and requests for urgent injunctive relief, any dispute arising from or relating to the Website, these Terms, a transaction, or an MCA program that is not resolved informally will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, unless the parties agree otherwise. The arbitrator may award the same individual remedies a court could award.

Arbitration may occur by documents, telephone, video conference, or in the Florida county where the Organization maintains its principal office, as the applicable rules and arbitrator permit. MCA will pay fees it is required to pay under applicable rules or law. Each party otherwise bears its own attorneys’ fees unless a statute, rule, or valid agreement authorizes an award.

No class proceedings

Thirty-day opt-out

If this Section is found unenforceable as to a particular claim or remedy, that claim or remedy will proceed in a court of competent jurisdiction, and the remainder will be enforced to the fullest extent permitted by law.

Governing Law and Court Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, and by applicable federal law. For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts serving the Florida county where the Organization maintains its principal office, except where applicable law requires another forum.

Changes to the Website and These Terms

MCA may update the Website and these Terms. Updated Terms will be posted with a revised effective date. Changes apply prospectively when posted or when otherwise communicated, except that material changes to an existing paid transaction or signed relationship will be handled as required by the controlling agreement and applicable law. Continued use after the effective date of updated Terms constitutes acceptance where legally permitted.

Notices and Contact Information

Legal notices, cancellation requests, billing questions, merchandise issues, and general inquiries must be sent to Ms. Corporate America Organization, 6000 MetroWest Boulevard, Suite 200, Orlando, Florida 32835. Website forms and social media messages do not constitute legal notice unless MCA confirms otherwise in writing.

General Provisions

Entire agreement

These Terms, the Privacy Policy, checkout disclosures, incorporated policies, and any applicable signed agreement constitute the agreement concerning their subject matter and supersede prior website statements on that subject.

Order of control

A signed agreement controls over these Terms only to the extent of a direct conflict and only for its stated subject. The Organization’s national standards and intellectual-property rules remain controlling unless the Organization expressly agrees otherwise in writing.

Assignment

You may not assign or transfer rights or obligations without MCA’s written consent. MCA may assign these Terms in connection with a reorganization, financing, merger, sale, transfer of assets, or succession of program operations.

No waiver

A failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

Severability

If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

Force majeure

MCA is not liable for delay, modification, or nonperformance caused by circumstances beyond reasonable control, including severe weather, natural disaster, epidemic, public-health order, war, civil disturbance, labor disruption, venue failure, transportation disruption, utility or internet failure, government action, or acts of God. MCA will provide any remedy required by applicable law or an applicable written policy.

Electronic acceptance

Clicking an acceptance box, submitting a form, making a payment, signing electronically, or continuing to use the Website after receiving these Terms may constitute electronic acceptance. You should download or print a copy for your records.

Headings

Headings are for convenience and do not limit interpretation. “Including” means “including without limitation.”